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Barona Temporary Closure

For updates and announcements please call 1(866)-524-8250 or to leave a voicemail for your manager please call 1(866)-524-8251.

If you need information about your benefits or have other questions, please contact Sheila Lavery at shlavery@barona.com call 619-328-3513 or your Human Resources representative:

Food & Beverage,IT, Golf, Daycare – Laura Ruiz 619-328-3174 lruiz@barona.com
Slots, Hotel, Finance, Facilities – Norberto Sandoval 619-328-3431 nsandoval@barona.com
Table Games, Security, Marketing, Club Barona – Elizabeth Beary 619-328-3361 ebeary@barona.com

The Barona Family is special. While we are not formally related to each other, we’re connected in the common pursuit of winning and in the spirit of enjoying ourselves. The Barona Family has always looked out for the health and well-being of our players and staff members. That’s because we all know that a casino is only as welcoming, personal, and entertaining as it is careful, safe, and clean. We especially care about our players and staff members during these difficult circumstances. We want to make sure everyone in our Family is healthy now and will stay healthy when the Casino reopens. Make sure that you’re doing everything you can to not get infected by the coronavirus and to not infect others. Barona’s future success depends on what you do now to protect the well-being of everyone in our Family in the days and weeks ahead.

BARONA FURLOUGH FREQUENTLY ASKED QUESTIONS

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Q. How will Barona stay in contact with us during the furlough?
A. Barona will keep you informed via:
- Web-site: https://www.barona.com/staff-updates/
- Message Center:1-866-524-8250
- Email: shlavery@barona.com
- Text Messages

Q. How can I contact the management team?
A. Call 1-866-524-8251 to leave questions or comments.

Q. How will we be contacted when it’s time to report back to work?
A. Your department management or The HR Department will contact you individually.

Q: Where else can I get information about Barona’s temporary closure?
A: Contact your department management for up-to-date information. You can also go to the Casino’s Web site at https://www.barona.com/temporarily-closed/

To help you obtain benefits, below are a few options for insurance coverage:

  1. Consolidated Omnibus Budget Reconciliation Act (COBRA). Please contact Tri-Ad at tri-ad.com or at 888-844-1372, so that they may assist you with enrolling in the coverage.
  2. Covered California offers affordable healthcare from most of the major carriers, like Anthem and Kaiser. If you qualify, financial assistance is available. Visit https://www.coveredca.com/ or call 800-300-1506 for more information.
    1. You may also be eligible for government subsidy to help pay for insurance coverage. Visit Covered CA website for more information regarding the subsidy. https://www.coveredca.com/california-subsidy/
  3. Medi-Cal is California's Medicaid health care program. This program pays for a variety of medical services for children and adults with limited income and resources. Find out more here: https://www.sandiegocounty.gov.

Q. How long will Barona cover my benefits premiums (deductions)?
A. Currently, your benefits are covered through Sunday, May 31, 2020. Management will be reassessing the situation daily.

Q. Will I have to repay the deductions once we go back to work?
A. No.

Q: How can I remotely consult with my Anthem or Kaiser providers during the pandemic?
A: Anthem plan members can go to https://www.livehealthonline.com/ or use the Anthem app available for iPhone and Android.

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ANTHEM (www.anthem.com)

– Waiving out-of-pocket costs for COVID-19 testing and treatment in doctors’ offices, urgent care centers, or emergency rooms.

– Waiving out-of-pocket costs for telemedicine visits through June 14, 2020

Kaiser patients can use the KP mobile app (download at www.kp.org) or call 1-800-290-5000. Some Kaiser offices have closed to consolidate medical resources. Kaiser members can find at: https://healthy.kaiserpermanente.org/southern-california/health-wellness/coronavirus-information Southern California members can get answers to general questions about COVID-19 by calling Kaiser’s information line at 1-877-813-7297, between 7 a.m. and 7 p.m., 7 days a week. If you’re concerned about your specific health condition, call 1-833-574-2273 (TTY 771) to talk to a licensed care provider 24/7. It’s important to call first if you think you have COVID-19 symptoms or believe you’ve been exposed. Calling ahead helps to direct you to the most appropriate care, and take precautions to protect other members, patients, and employees. As of April 1, Kaiser is now covering COVID diagnostics and treatments at NO CHARGE to its members. Read the press release here.

KAISER (www.kp.org)

– Waiving out-of-pocket costs (copays, coinsurance and deductibles) for inpatient and outpatient services

– Waiving costs for hospitalization, office visits, telemedicine, emergency room and urgent care visits

– Waivers apply to inpatient and outpatient medical, inpatient pharmacy, and transportation costs associated with COVID-19 diagnosis treatments

– Applies to all admissions from April 1 to May 31

Simnsa now offers tele-med appointments

SIMNSA (www.simnsa.com)

– Waiving co-pays on COVID-19 screening and testing done in-network

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– Waiving co-pays on video or phone telemedicine sessions and consultations at Easy Park for prescription refills

– Reducing in-network urgent care copays

– NOT waiving the cost for COVID-19 treatment

Q: Where can I access my 401(k) retirement account?
A: Go to Transamerica.com/portal/home

Q: Can I withdraw from my 401k?
A: Updated information on Coronavirus related distribution (CRD) withdrawals from your 401(k) retirement account. Under the CARES Act provision, you can take money out of your 401(k) for a Coronavirus related distribution (CRD). To fill out the CARES Distribution Request form, simply go to Barona’s Transamerica participant website at barona401k.trsretire.com. Once on the website, click on “Details,” under the “Home” tab, go to “Forms.” The CARES Distribution Request form can be found within the “Distribution” section at the bottom. You can also obtain the form from the Transamerica Call Center at 800-755-5801. Click here to see a sample of Barona’s CRD Form.

Q: How do I make changes to my TASC ACCOUNT?
A: TASC FSA Plan Update During Temporary Furlough. Participation in the TASC FSA plan requires a minimum of 25 hours a week, therefore, Barona has unfortunately ended your enrollment in the plan as of 4/5/2020. The contribution will not be taken from your 4/24/2020 paycheck. However, if you would like to continue in the TASC FSA plan, you can enroll through COBRA. Shortly, you will receive enrollment information in the mail from TRI-AD. For more information click here. As always, if you have any questions, please contact Sheila Lavery at shlavery@barona.com or call 619-328-3513.

Q: Is the employee assistance program (EAP) still available during the temporary closure?
A: Yes, you can call 888-628-4824 any time on any day. You can also visit www.GuidanceResources.com. Use “LFGSupport” as the user name and “LFGsupport1” as the password.

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Q. How will Barona stay in contact with us during the furlough?
A. Barona will keep you informed via:
- Web-site: https://www.barona.com/staff-updates/
- Message Center:1-866-524-8250
- Email: shlavery@barona.com
- Text Messages

Q. How can I contact the management team?
A. Call 1-866-524-8251 to leave questions or comments.

Q. How will we be contacted when it’s time to report back to work?
A. Your department management or The HR Department will contact you individually.

Q: Where else can I get information about Barona’s temporary closure?
A: Contact your department management for up-to-date information. You can also go to the Casino’s Web site at https://www.barona.com/temporarily-closed/

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Q. How do I contact an EDD representative if I have questions?
A. The EDD has set up a new call center to guide people through the filing process, Monday through Friday, between 8 a.m. to 8 p.m. The number is 1-833-978-2511. Click on this link for additional numbers and websites to learn more about the EDD process.
Q: When filing for unemployment what wages do I need?
A: Unemployment Insurance Application Update: Only Most Recent Gross Wages Needed. When you fill out the application form for your unemployment insurance claim, you only need to list your most recent weekly gross wages. You do not have to list your last quarterly wages. To register with the EDD, go to https://www.edd.ca.gov/Unemployment/UI_Online.htm, click on the “Register” link and follow the instructions there. Information on how to file for unemployment insurance benefits and a guide to help you set up your EDD account are in the April 20th Pre-shift bulletin. See links below.
April 20th Pre-Shift – English
April 20th Pre-Shift – Spanish
You can contact Sheila Lavery at shlavery@barona.com or 619-328-3513 to get your gross earnings for the last week you worked.
Q. I have automatic deposit. How do I request a copy of my last paycheck?
A. Pay stubs are being mailed to all casino staff members. Contact Sheila Lavery at shlavery@barona.com or call 619-328-3513 if you have any questions. Leave your full name, gaming license number, and the last four digits of your Social Security number.
Q. Will the copy be e-mailed to me or sent via U.S. Mail?
A. April 10th were mailed to all casino staff members on Monday, April 20th. April 24 pay stubs were mailed Thursday, April 23 to all casino staff members.
Q. What name and address should I use as my employer on the registration form?
A. Barona Group of Captain Grande Band of Mission Indians, 1000 Wildcat Canyon Road, Lakeside, CA 92040.
Q. What should I put as my last day worked?
A. Use the last day you reported to work on property or if applicable, remotely worked.
Q. Will I need to report the one month of appreciation pay I received during the temporary closure?
A. Yes, list it under “Other Pay” on the application form.
Q. What should I use as the reason for no longer working?
A. Pick the “No Work” option and explain “No work due to COVID-19.”
Q. Do I automatically get the $600 stimulus pay?
A. Yes, it is automatically added to your UI checks.
Q. What other information do I need for the application form?
A. Your weekly gross wages for the last week you were paid. To get this number, divide your biweekly gross salary or wages by two.

Q. Is being furloughed the same as being laid off?
A. No. When you are furloughed, you are still employed by Barona but not receiving wages or a salary. However, you may receive company benefits.
Q. What happens if my Gaming License expires during the temporary closure?
A. Staff members are being informed that if their gaming licenses expire during the Casino’s temporary closure, they will have a grace period in which to renew them once the Casino reopens. There will be no fine or penalty when they renew their licenses at that time. If you are working at the Casino during the closure and your gaming license expires, there will be a grace period to renew licenses after the Casino reopens.
Q. Will HR accept scanned withholding forms during the temporary closure?
A. The Human Resources department is accepting electronically scanned copies of federal and state tax withholding forms during the Casino’s temporary closure. Normally, HR could only accept actual hard copies of the IRS W-4 Employee’s Withholding Certificate and the State of California DE-4 Employee’s Withholding Allowance Certificate. The forms are used to change income tax exemptions. To download them, go to:
Federal W-4 Form: https://www.irs.gov/forms-pubs/about-form-w-4
State DE-4 Form: https://www.edd.ca.gov/pdf_pub_ctr/de4.pdf
(Copies of the forms are also added under the forms section.)
Legibly complete the forms, scan them, and e-mail them to your department’s HR representative (see above to find your representative). When the Casino reopens, you must turn in the hard copies at the HR department. Remember that you must complete both forms for any exemption changes to go into effect. Consult your tax adviser if you have questions on how to complete the forms.
Q. What leave is available if I am sick?
A. Eligible staff members may apply for leave under the Family Medical Leave Act, which provides up to 12 weeks of job protected leave.
Q. What if I am caring for a sick family member?
A: Eligible staff members may apply for leave under the Family Medical Leave Act, which provides up to 12 weeks of job protected leave.
Q. Is Family Medical Leave Act (FMLA) leave paid?
A. FMLA is job protection only. You may apply for State Disability Insurance through the EDD at https://www.edd.ca.gov/disability or Paid Family Leave https://www.edd.ca.gov/disability/paid_family_leave.htm
Q. If I need to apply for State Disability or Paid Family Leave, how do I do it?
A. You can apply directly with the Employment Development Department (EDD). Their website is www.edd.ca.gov.
State Disability: https://www.edd.ca.gov/disability/;
Paid Family Leave: https://www.edd.ca.gov/disability/paid_family_leave.htm
Q. Will my Open Enrollment changes still go into effect on April 1?
A. All healthcare insurance elections including medical, dental and vision will be effective April 1, 2020.
Q. If I’m contacted by the media regarding Barona or my job there, what should I do?
A. Contact Kelly Jacobs Speer at (619) 933-5013 or kspeer@vcat.com or Audrey Doherty at (619) 236-8397 or audrey@chemistrypr.com.
Q. I haven’t been able to complete the mandatory Emergency Evacuation and Responsible Gaming training courses for this quarter. Can I complete them from home or another computer?
A. Yes, go to https://barona.ce-lexa.com and use your gaming license number as your username and “Barona” as the password. However, the classes aren’t accessible on tablets or smartphones.

Stay Healthy Now to Return to Work Healthy Later

To help you, check out the “Health and Safety Tips” below to see how you can continue to keep the Barona Family and your personal family free of the coronavirus. We look forward to welcoming you back to your Barona home when we reopen the Casino.

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  • Shelter in place (stay at home).
  • Wear a face mask.
  • Avoid close contact with people who are sick.
  • Avoid shaking hands, hugging or touching others.
  • Stay home when you are sick, except to get medical care.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Stay informed and follow advice given by your healthcare provider.
  • If you don’t have soap and water, use a sanitizer with at least 60% alcohol.
  • Cover your cough or sneeze with a tissue and then throw the tissue into the trash.
  • If you have a fever, cough and difficulty breathing, get medical care as soon as you can.
  • Outside your home, practice social distancing: stay six feet away from other people.
  • Clean frequently touched objects and surfaces with a disinfectant cleaning spray or wipe.
  • Wash your hands frequently, scrubbing them with soap and water for at least 20 seconds.
  • Wash hands before preparing food, eating, after using the bathroom, coughing or sneezing, or caring for sick people.

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One way to thank our healthcare workers is to follow these safety tips, to flatten the curve and give them a bit of a break.

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  • Shelter in place (stay at home).
  • Wear a facemask if you are sick.
  • Avoid close contact with people who are sick.
  • Avoid shaking hands, hugging or touching others.
  • Stay home when you are sick, except to get medical care.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Stay informed and follow advice given by your healthcare provider.
  • If you don’t have soap and water, use a sanitizer with at least 60% alcohol.
  • Cover your cough or sneeze with a tissue and then throw the tissue into the trash.
  • If you have a fever, cough and difficulty breathing, get medical care as soon as you can.
  • Outside your home, practice social distancing: stay six feet away from other people.
  • Clean frequently touched objects and surfaces with a disinfectant cleaning spray or wipe.
  • Wash your hands frequently, scrubbing them with soap and water for at least 20 seconds.
  • Wash hands before preparing food, eating, after using the bathroom, coughing or sneezing,
    or caring for sick people.