Make your Winfest Account secure ánd get an extra bonus for it! Verify your cellphone number now and receive €5 No Deposit Bonus instantly!
Check casino cashier to redeem the casino bonus. Valid for depositors. No multiple casino accounts or free casino bonuses in a row are allowed. If your last transaction was a free chip then make a deposit before claiming this one or you will not be able to cash out your winnings. Ramses Gold – Please help I’m owed 528.30 euros Ruling. Found for the Casino - Ramses Gold have informed us that this player breached the maximum allowed bet with a bonus. The player has become non-responsive. Read our Ramses Gold Casino Review. Player's Complaint.
To activate this bonus, please log in to your Winfest Account and verify your cellphone number to activate this bonus.
1. The €5 No Deposit Bonus is available for our customers and can only be claimed once by verifying your cellphone number.
2. During an active bonus the maximum allowed bet per game round/spin is €5.00 or €0.50 per bet line. If a player exceeds the bet limit of €5.00 during an active bonus all winnings will be void. It is the player's responsibility to cancel his/her active bonuses.
3. The bonus will be credited to the player’s account as soon as the phone number is verified.
4. The €5 No Deposit Bonus will only be awarded once.
5. The max cashout for this bonus is €100. All funds in excess of €100 will be removed.
6. This bonus must be wagered 75 times before it can be converted as real money. The wagering requirement is based on the bonus amount resulting from the free spins. The player must actively convert the bonus funds in the player account. Bonus funds are considered as bonus until they are actively converted to real money in the players account.
7. The bonus reward is valid for 30 days upon receipt. This means the player has 30 days to fulfill the wagering requirements and convert the bonus money to cash. If the wagering requirements are not met within the 30-day period, the bonus money is automatically forfeited along with the winnings generated from it. The real money balance is not affected in any way.
8. If a player makes a withdrawal request before the bonus wagering requirements are met, the bonus balance will be automatically cancelled.
9. Every bonus can only be claimed once per person, household address, e-mail address.
10. Table games have a weighting of 20% towards the wagering requirements, while all slot games have a 100% weighting.
11. The player can hold track of the progress in relation to the wagering requirements at any time by visiting “Bonus -> Bonus status”.
12. The player can only have one active bonus at a time.
13. All free spins bonuses, cashbacks and no deposit bonuses have a maximum withdrawal of winnings of €100 unless explicitly otherwise stated. All funds in excess of €100 will be removed.
14. All free spins bonuses, cashbacks and no deposit bonuses must be wagered 75 times before they can be converted to real money funds. Slot games have a 100% weighting towards the wagering requirements, while all other games have a 0% weighting.
The above conditions are additional to the General Terms and Conditions of Winfest. Winfest reserves the right to change the Terms and Conditions and/or withdraw promotions at any time with or without cause and with or without notice. Players are strongly advised to regularly review the General Bonus Terms and Conditions to keep up to date with any changes. These General Bonus Terms and Conditions may be published in a number of languages for information purposes and ease of access by players. In case of any discrepancy between a non-English version and the English version of these Terms and Conditions, the English version shall prevail.
Ramses Gold Casino No Deposit Bonus 2017 Schedule
Ruling
Found for the Player - Ramses Gold casino have been non-responsive to this complaint. As such we find this case in favour of the player.
Read our Ramses Gold Casino Review.
Player's Complaint
I have trying to set deposit limits for over 3 weeks and no one has come back to me. I have spent a lot of money. I also have a pending withdrawal of £3,900!! which was submitted over a week ago
4 Responses
Hi Charlie2326 - welcome to ThePOGG.com!
Firstly I need to make you aware that as a UK citizen you should not be playing with any operator that does not hold a UKGC license. Ramses Gold do not have a UKGC license and are breaking UK law by accepting your play.
This leads me on to my next point - as Ramses Gold are not licensed within the UK they are not subject to the same requirements regarding Responsible Gambling that other licensed operators have to comply with. If you look on the Responsible Gaming section of the Ramses Gold website you'll see that while they do give some information on how to recognise if you may be losing control they do not offer any infrastructure to help you manage your gaming. In short, it's highly unlikely that they have any policies in place to enact a deposit limit which is likely why your communications are not receiving any response.
Alongside this, Ramses Gold are part of the Game Tech Group N.V. This is one of the most widely Blacklisted groups in operation today and are Blacklisted here. Due to this they are routinely non-responsive to complaints posted at this site.
I'd strongly encourage you to disengage from any future play with this operator!
If you haven't received your withdrawal by this time next week let us know and I'll try to contact the operator for you.
Thanks,
ThePOGG
Hi Charlie2326,
Have you received your withdrawal?
Thanks,
ThePOGG
Hi Charlie2326,
I've deleted the second complaint you've submitted. Your initial complaint about this issue is still open and the appropriate place to manage this discussion.
I'll contact the operator and see if we can find out anything for you.
Thanks,
ThePOGG
Hi Charlie2326,
Unfortunately Ramses Gold have been entirely unresponsive to our repeated efforts to discuss this issue with them. At this juncture we have no reasonable expectation of this situation changing.
All I can suggest you try is contacting their licenser Curacao eGaming but you should be aware that historically this body has been of very little help to players.
Sorry we couldn't be of more help,
ThePOGG
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